FAQ

Here you will find all the answers to the most frequently asked questions

FAQ’s Taxanomyy

You can order Mathier wine by telephone, by e-mail, at one of the trade fairs where we are represented or, of course, during regular opening hours directly on site at our winery in Salgesch, at the Ritschard wine shop in Interlaken or at the Mathier & Bachmann wine cellar in Hochdorf / Lucerne. You can also order your wine around the clock from our online store.

No, there is no minimum order value. However, to ensure safe shipping, we recommend always ordering in units of 6.

Yes, you benefit when you order:

36 units at a 2% discount
60 units at a 3% discount
120 units at a 4% discount
180 units at a 5% discount
240 units at a 6% discount
300 units at a 7% discount

1 bottle of 50cl corresponds to ½ unit
1 bottle of 37.5cl corresponds to ½ unit
1 bottle of 75cl corresponds to 1 unit
1 bottle of 150cl corresponds to 2 units
1 bottle of 300cl corresponds to 4 units

Once you have completed your order, it can no longer be adjusted or canceled. We will be happy to accept changes by telephone and take them into account if the goods have not already been packed or dispatched.

Do you have any questions?

If you have any questions or inquiries, please do not hesitate to contact us.

e-mail

Send us an e-mail and we will get back to you as soon as possible.

Telephone

Give us a call and speak directly to one of our employees.

Social Media

Contact us on our social media channels.