1. data protection at a glance
We respect your personality and privacy and wish to ensure that your personal data is protected and processed in accordance with the law. The following privacy policy applies to the use of the website www.mathier.com (“Website”) and the services offered by us. This Privacy Policy informs you about how Adrian & Diego Mathier Nouveau Salquenen AG (“ADMNSAG”, “we”, “us”) handles personal data when collecting, processing or using it. We comply with the applicable data protection regulations.
2. general information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text. We process data in accordance with the Swiss Federal Act on Data Protection (FADP) and the European General Data Protection Regulation (GDPR).
3. data collection on our website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the legal notice of this website.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.
Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.
Processing for marketing and analysis purposes; profiling
Our aim is to continuously improve the digital services offered to you and to make them more needs-based and secure or to send you personalized advertising.
In some cases, your personal data is processed automatically in order to evaluate certain personal aspects (so-called profiling). We use this in particular to provide you with targeted information and advice about certain services or products from us.
For this purpose, user-specific historical and future data that we have or will collect in the future can be linked with each other on an ongoing basis using various analysis tools and user behaviour can be analyzed, aggregated, pseudonymized or anonymized across all offers. We may use publicly available data or data from third-party providers to improve our database. For example, the following customer activities may be processed:
- Contract data (including contract date, contract type, contract content; contractual partner; contract term; contract value; claims asserted under the contract)
- Purchase information (e.g. purchase date; purchase location; purchase time; type, quantity and value of goods and services purchased; shopping cart; abandoned shopping cart; means of payment used; payment office; purchase history)
- Customer service information (e.g. returns of goods, complaints, warranty cases, delivery information)
- Session data relating to visits to our Internet pages, apps for mobile devices or offers on Internet platforms, multimedia portals or social networks (including duration and frequency of visits, language and country preferences, information about browser and computer operating system, Internet protocol addresses, search terms and search results; ratings given)
- Location-related data when using mobile devices, if you have activated location sharing
- Communication via telephone, e-mail or our live chat
The findings from your use of our offer can be used and exploited by other participating companies as part of the analysis of user behavior.
Use of the website with a customer account
If you have a customer account and are logged in, we collect data for statistical reasons to enable the website to function properly and to analyse, optimize and personalize the use of our offers and services. For example, we collect data on whether and how you use our digital offerings, in particular which functions and which content you use and how. Further information on the processing of this personal data can be found below.
Contact and correspondence
We process personal data that you transmit to us when you contact us via a contact form, by e-mail or via live chat, for example by transmitting personal data to us. We ask you to determine at your own discretion which data you wish to disclose to us via these means of communication.
Your personal data will be processed by us for the purpose of responding to your request, for quality assurance or optimization of our services and for technical administration.
Raffle, prize draw, events and surveys
We process personal data that you transmit to us for the respective purpose or that you have permitted us to use in accordance with these provisions if you wish to participate in a prize draw, competition, event or survey, etc.
We use the data you provide to organize and run the events and to notify and/or publish the winners on our portals, by means of direct notification or on social networks (e.g. Facebook etc.).
We use the data you provide to conduct market research and surveys exclusively to improve the user experience and to further develop our products. The results consist exclusively of aggregated and anonymous data.
What rights do you have with regard to your data?
You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the deletion of this data. You can contact us at any time if you have further questions on the subject of data protection. You also have the right to lodge a complaint with the relevant authorities.
4. analysis tools and tools from third-party providers
When you visit our website, your surfing behavior may be statistically evaluated. This is mainly done using cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in this privacy policy.
5 General notes and mandatory information
5.1. Data protection
We take the protection of your personal data very seriously. We treat your personal data as strictly confidential and in accordance with the statutory data protection regulations and this privacy policy.
When you use our website, various personal data is collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
5.2. Note on the responsible body
The controller responsible for data processing on this website is:
Adrian & Diego Mathier Nouveau Salquenen AG
Bahnhofstrasse 50
3970 Salgesch
T. +41 27 455 75 75
[email protected]
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).
5.3. Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can withdraw your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
5.4. Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.
5.5. SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
5.6. Encrypted payment transactions on this website
If there is an obligation to provide us with your payment data (e.g. account number for direct debit authorization) after the conclusion of a fee-based contract, this data is required for payment processing.
Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.
With encrypted communication, the payment data you transmit to us cannot be read by third parties.
5.7. Information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.
5.8. Objection to advertising emails
We hereby object to the use of contact data published as part of our obligation to provide a legal notice for the purpose of sending unsolicited advertising and information material. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
6. data collection on our website
6.1. Cookies
Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested (e.g. shopping cart function) are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies to analyze your surfing behavior) are stored, these are treated separately in this privacy policy.
6.2. Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
6.3. Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will not pass on this data without your consent.
The data entered in the contact form is therefore processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw this consent at any time. All you need to do is send us an informal email. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Mandatory statutory provisions – in particular retention periods – remain unaffected.
7. processing of data (customer and contract data)
We collect, process and use personal data only insofar as it is necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our website (usage data) only insofar as this is necessary to enable or charge the user for the use of the service.
The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.
8. data transmission upon conclusion of contract
We only transfer personal data to third parties if this is necessary in the context of contract processing. No further transmission of data takes place. Your data will not be passed on to third parties without your express consent.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
9. social media plugins
We have integrated the social media buttons of the following companies on our website. You can recognize the plugins by the fact that they are marked with the corresponding logo.
- Facebook Inc. (1601 S. California Ave – Palo Alto – CA 94304 – USA)
- Twitter Inc. (795 Folsom St. – Suite 600 – San Francisco – CA 94107 – USA)
- Instagram Inc. (1601 Willow Road, Menlo Park, CA, 94025, USA)
9.1. Twitter
Functions and content of the Twitter service, offered by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA, may be integrated into our online offering. This may include, for example, content such as images, videos or texts and buttons with which users can express their liking of the content, subscribe to the authors of the content or our posts. If the users are members of the Twitter platform, Twitter can assign access to the above-mentioned content and functions to the users’ profiles there. Twitter is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law(https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active). Privacy policy: https://twitter.com/de/privacy, opt-out: https://twitter.com/personalization.
9.2. Instagram
Functions of the Instagram service are integrated on our pages. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate your visit to our pages with your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Instagram.
Further information on this can be found in Instagram’s privacy policy: http://instagram.com/about/legal/privacy/
9.3. Facebook pixel, custom audiences and Facebook conversion
Within our online offer, the so-called “Facebook pixel” of the social network Facebook, which is operated by Facebook Inc, 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”), is used due to our legitimate interests in the analysis, optimization and economic operation of our online offer and for these purposes.
Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law(https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active).
With the help of the Facebook pixel, it is possible for Facebook to determine the visitors of our online offer as a target group for the display of ads (so-called “Facebook ads”). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called “custom audiences”). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and are not annoying. With the help of the Facebook pixel, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called “conversion”).
The processing of data by Facebook takes place within the framework of Facebook’s data usage policy. Accordingly, general information on the display of Facebook ads can be found in Facebook’s data usage policy: https://www.facebook.com/policy.php. Specific information and details about the Facebook pixel and how it works can be found in the Facebook help section: https://www.facebook.com/business/help/742478679120153?id=1205376682832142
You can object to the collection by the Facebook pixel and use of your data to display Facebook ads. To set which types of ads are displayed to you within Facebook, you can go to the page set up by Facebook and follow the instructions on the settings for usage-based advertising: https://www.facebook.com/settings?tab=ads. The settings are platform-independent, i.e. they are applied to all devices, such as desktop computers or mobile devices.
You can also object to the use of cookies for reach measurement and advertising purposes via the deactivation page of the network advertising initiative(http://optout.networkadvertising.org/) and additionally the US website(http://www.aboutads.info/choices) or the European website(http://www.youronlinechoices.com/uk/your-ad-choices/).
10. analysis tools and advertising
10.1. Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable your use of the website to be analyzed. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
10.2. IP anonymization
We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
10.3. Objection to data collection | Browser plugin
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of our website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
10.4. Order data processing
We have concluded a contract with Google for commissioned data processing and fully implement the strict requirements of the Swiss and European data protection authorities when using Google Analytics.
10.5. Demographic characteristics in Google Analytics
This website uses the “demographic characteristics” function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and from visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection”.
11. plugins and tools
11.1. YouTube
Our website uses plugins from the Google-operated YouTube site. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.
If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
Further information on the handling of user data can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy.
11.2. Google Maps
This site uses the map service Google Maps via an API. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of an appealing presentation of our online offers and to make it easy to find the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
You can find more information on the handling of user data in Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.
11.3. Analysis tools from Boxalino
We use the web analysis service Boxalino on our website. This service is operated by Boxalino AG, Hertistrasse 27a, 8304 Wallisellen, Switzerland (“Boxalino”).
The data processing serves the purpose of analyzing our website and its visitors on the one hand and individualizing website content on the other. For this purpose, Boxalino will use the information obtained on our behalf to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to Flaschenpost. Boxalino uses cookies that enable the customer’s use of the website to be analyzed. You can prevent the setting of cookies by our website at any time by means of a corresponding setting of the Internet browser used and thus permanently object to the setting of cookies.
We have concluded an order processing contract with Boxalino. You can access the applicable data protection provisions of Boxalino at: https://www.winning-interactions.ai/legal—privacy.html.
11.4. Partner for sending newsletters by e-mail
To send e-mail newsletters, we work together with “Brevo” of the company Sendinblue GmbH, Köpenicker StraĂŸe 126, 10179 Berlin (https://www.brevo.com/), to whom we pass on the data you provided when registering for the newsletter. Your data is generally transferred to a Brevo server in Germany and stored there.
Brevo uses this information to send and statistically analyze the newsletter on our behalf. For the evaluation, the e-mails sent contain so-called web beacons or tracking pixels, which are one-pixel image files stored on our website. This allows us to determine whether a newsletter message has been opened and which links, if any, have been clicked on. Technical information is also collected (e.g. time of access, IP address, browser type and operating system). The data is collected exclusively in pseudonymized form and is not linked to your other personal data; direct personal identification is excluded. This data is used exclusively for the statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of the recipients.
Furthermore, Brevo may use this data itself on the basis of its own legitimate interest in the needs-based design and optimization of the service and for market research purposes, for example to determine which countries the recipients come from. However, Brevo does not use the data of our newsletter recipients to write to them itself or to pass them on to third parties.
If you wish to object to data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.
To protect your data in Germany, we have concluded a data processing agreement with Brevo on the basis of the standard contractual clauses of the European Commission to enable the transfer of your personal data to Brevo. You can view Brevo’s data protection provisions here: https://www.brevo.com/de/legal/privacypolicy/
12. newsletter, print magazine and direct marketing
You have the option of subscribing to our e-mail/SMS newsletter by providing your e-mail address and/or mobile phone number in order to receive regular information about our promotions, offers and new products. The provision of further information, e.g. first name and surname, is voluntary and is used to address you personally.
The newsletter will only be sent to you after you have entered your e-mail address or mobile phone number and clicked on the link in the confirmation message that is sent to you (so-called double opt-in procedure). By activating the confirmation link, you give us your consent to use your personal data. We store your IP address or mobile phone number as well as the date and time of your consent for the purpose of tracking your consent.
As a customer, you will receive regular postal advertising and/or e-mails and/or text messages with products and services of interest to you, in the case of e-mails based on your purchases, within the scope of the legal requirements and regardless of whether you have registered for our newsletter, unless you have already objected to this in the past. In doing so, we use your postal address or, when contacting you by e-mail, the e-mail address you have provided or, when contacting you by text message, the mobile telephone number you have provided. We may assign your data collected from business transactions such as purchases or returns to different customer or interest groups (profiling) for the purposes of more targeted advertising.
You can unsubscribe from the newsletter or our magazine at any time and without giving a reason, either in your customer account or by e-mail or telephone. You can also unsubscribe from the e-mail/SMS newsletter yourself using the unsubscribe link included with every newsletter. By unsubscribing, you object to the use of your e-mail address or mobile phone number for sending the newsletter.